Privacy Policy

1. Introduction

TalkToLawyer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to connect ChatGPT users with legal professionals.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us when you:

• Register for an account (name, email address, phone number)
• Create a lawyer profile (professional credentials, bar admissions, practice areas)
• Book a consultation (contact details, matter description, jurisdiction)
• Communicate with us (support inquiries, feedback)

2.2 Calendar Information

When you connect your Google Calendar or Microsoft Calendar, we access:

• Read access: To view your existing events and determine availability
• Write access: To create consultation appointments on your calendar
• Scope: We only access calendar data necessary for scheduling consultations

Important: We do not store the contents of your calendar events. We only read availability (busy/free times) and create new events for confirmed bookings. You can revoke calendar access at any time through your Google or Microsoft account settings.

2.3 Usage Data

We automatically collect certain information when you use our service, including:

• Browser type and version
• IP address and device information
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Facilitate connections between users and lawyers
• Schedule and manage consultation appointments
• Sync availability with your Google or Microsoft Calendar
• Process payments and generate invoices
• Send appointment reminders and notifications
• Provide customer support
• Improve our service and develop new features
• Comply with legal obligations
• Prevent fraud and ensure platform security

4. Calendar Data Handling

Specific to Google and Microsoft Calendar Integration:

• We request the minimum necessary calendar permissions to provide scheduling functionality
• Calendar data is transmitted securely using OAuth 2.0 protocols
• We do not sell, rent, or share your calendar information with third parties for their marketing purposes
• Calendar data is not used for advertising or profiling
• You can disconnect your calendar at any time from your account settings
• Upon disconnection or account deletion, we delete all cached calendar data

5. Information Sharing and Disclosure

We share information only in the following circumstances:

5.1 With Lawyers and Users

When a consultation is booked, we share relevant information (name, contact details, matter description) between the user and the lawyer to facilitate the consultation.

5.2 Service Providers

We use trusted third-party service providers to help us operate our platform, including:

• Nylas (for calendar synchronization)
• Payment processors (for handling transactions)
• Cloud hosting providers (for data storage and processing)
• Email service providers (for notifications)

These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS/SSL) and at rest
• Secure OAuth 2.0 authentication for calendar access
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure data centers with physical and network security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until you delete your account, plus up to 90 days for backup purposes
• Consultation records: For 7 years to comply with professional record-keeping requirements
• Calendar sync data: Real-time only; not stored permanently
• Payment records: As required by tax and financial regulations

8. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Revoke calendar access: Disconnect your calendar integration at any time
• Data portability: Request your data in a machine-readable format

To exercise these rights, please contact us at privacy@talktolawyer.ai or through your account settings.

9. Third-Party Links

Our service may contain links to third-party websites or services (including Google and Microsoft). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

13. Google API Services User Data Policy

TalkToLawyer's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: